Privacy Policy

DismissalCheck ("DismissalCheck", "we", "us", "our") helps people facing redundancy in the UK search past employment tribunal decisions for cases like theirs, operated by [LEGAL ENTITY NAME], of [REGISTERED/BUSINESS ADDRESS].

For the purposes of UK data protection law (the UK GDPR and the Data Protection Act 2018), we are the data controllerof the personal data described in this policy. Our data protection registration with the Information Commissioner's Office (ICO) is [ICO REGISTRATION NUMBER — PENDING].

If you have questions about this policy or how we handle your data, contact us at [email protected].

We collect the following categories of information:

• Account information: email address and password (hashed), and a phone or authenticator app registration if you enable two-factor authentication, collected via our authentication provider when you sign up or log in.
• Chat conversations:the questions you ask about your redundancy situation and the case citations and answers we return, so we can hold a conversation and enforce your plan's usage limits.
• Billing information: your subscription plan and billing history. Card details are collected and stored directly by our payment processor, Stripe — we do not store full card numbers ourselves.
• Technical and device data: IP address, browser type, device identifiers, and similar diagnostic data, collected for security and error monitoring.
• Usage data: pages visited and features used, collected via our analytics provider.

We use your information to:

• Create and manage your account, and authenticate you when you log in;
• Answer your chat questions using relevant past tribunal decisions;
• Enforce the usage limits attached to your plan;
• Process subscription payments and manage your billing;
• Monitor, secure, and improve the service, including diagnosing errors and preventing fraudulent use; and
• Communicate with you about your account and service updates.

• Contract:processing your account and chat data is necessary to provide the service you've signed up for.
• Legitimate interests:for security monitoring, error tracking, and improving the product, in ways that don't override your own privacy rights.
• Consent: for non-essential analytics cookies, which you can withdraw at any time (see section 8).

When you ask a question in chat, we send it — along with the relevant excerpts of tribunal decisions found in our knowledge base — to our AI processing provider to generate a response. We do not permit them to use your questions to train their own models. Chat answers are generated from published case law and are not legal advice; see our Terms of Service for more.

The case law you search and chat about comes from employment tribunal decisions already published by the UK government at gov.uk. This is public record, not information we collect about you, and it may name other individuals involved in those historic cases.

We share personal data with the following categories of recipient, only as needed to run the service:

• Our cloud database and authentication provider — to store your account data securely.
• Stripe — to process subscription payments.
• Our AI processing provider — to generate chat answers, as described above.
• Analytics and error-monitoring providers — to understand product usage and diagnose bugs.
• Professional advisers and regulators — where required by law, or to establish, exercise, or defend legal claims.

We do not sell your personal data.

Some of our service providers process data outside the UK. Where this happens, we rely on adequacy regulations or standard contractual clauses approved by the ICO to ensure your data continues to receive an equivalent level of protection.

• Account and chat history is kept for as long as your account is active.
• If you close your account, we delete or anonymise your personal data within 90 days, except where we need to retain limited data to comply with a legal obligation or resolve disputes.

We use a small number of cookies to run the service:

• Strictly necessary: to keep you signed in. These can't be switched off, as the service won't function without them.
• Analytics: to understand how the product is used, so we can improve it. You can opt out of these in your browser or via cookie settings.

We don't use third-party advertising cookies.

Under UK data protection law, you have the right to:

• Ask us for a copy of the personal data we hold about you;
• Ask us to correct inaccurate or incomplete data;
• Ask us to delete your data, subject to our record-keeping obligations above;
• Ask us to restrict or object to certain processing;
• Ask for your data in a portable format; and
• Withdraw consent at any time, where we rely on consent.

To exercise any of these rights, email [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO) if you think we haven't handled your data properly.

We use industry-standard measures to protect your data, including encryption of data in transit and at rest, access controls restricting who can view your records, and two-factor authentication support for your account. No system is completely secure, but we monitor our service for vulnerabilities and respond promptly to any incidents.

Our service is intended for users aged 18 and over. We do not knowingly collect personal data from children.

We may update this policy from time to time, for example as our service or legal obligations change. We'll update the "last updated" date above, and if the changes are significant, we'll notify you by email or an in-app notice.

If you have any questions about this policy or how we handle your data, contact us at [email protected].